Terms & Conditions

RENTER AGREEMENT

In consideration of the rent received and the mutual promises contained herein, Owner of the Rental Property does hereby lease and rent to Guest(s) such Rental Property under the following terms and conditions:

1.Guest agrees to abide by all rules and regulations contained herein or posted on the premises related to the Rental Property. Guests obligations include but are not limited to keeping the premises as clean and safe as the conditions of the premises permit and causing no unsafe or unsanitary conditions in the common area and remainder of the premises that Guest uses. Guests agree not to use the premises for any commercial activities or purpose that violates any criminal law or governmental regulation. Guest’s breach of any duty contained in this paragraph shall be considered material and shall result in the termination of guest occupancy with no refund of any kind.

2.CHECK-IN & CHECKOUT: Check-in time is after 4:00 p.m.; checkout time is 10:00 a.m. Although check-in time is after 4pm, no guarantees are made that Rental Property will be ready promptly at 4pm. Check-out after 10:00AM without at least 24 hours prior approval will incur a $50 late departure fee.

3.PARKING: Most premises are limited to two cars unless otherwise stated. Some Rental Properties have a one car limit. Some Rental Properties require Guests to purchase parking pass at the Rental Property’s lobby/security desk. No boats, jet skis, trailers or RVs.

4.OCCUPANCY/DISTURBANCES: In no event shall the Rental Property be occupied by more persons than the capacity of the property as stated on the web site. No fraternities, school, civic, or other non-family groups are allowed. In no event shall Guests assign or sublet the Rental Property in whole or in part. Violations of these rules are grounds for expedited eviction with no refund of any kind.

5.CANCELLATION POLICY: Guests who cancel at least 60 days before check-in will receive 100% of the amount they’ve paid. If Guests cancel between 30 and 60 days before check-in, they’ll receive 50% of the amount they’ve paid. Otherwise, they won’t get a refund.

6.RESERVATION PAYMENT: If the booking is made more than 60 days in advance of the arrival date, a payment of 25% is taken by Owner at the time of the booking. Any remaining balance must be paid 60 days prior to the arrival date, or this Agreement may be cancelled by the sole option of the Owner. An automatic credit card payment for the remaining balance will be scheduled by the Owner to be made 60 days prior to the arrival date. The credit card of the first payment is used if a credit card was provided. If the automatic payment fails for any reason, it is the responsibility of the Guest to make sure that the remaining balance is promptly paid in full, or the reservation will be canceled with no refund of payments made. All policies contained in this Agreement shall apply equally to payments made by credit card, check or cash and whether made via website, by phone or in person. Any refunds due to Guests from a credit card payment will be refunded by credit card transaction; all other refunds will be made within 30 days by check. Regular payments and security deposits for the booking will be displayed on the Guest’s credit card statement.

7.SECURITY DEPOSIT: A security deposit is required (“Security Deposit”) and will be automatically reserved for the booking. The automatic reserve is conducted by putting a hold on the Guest’s credit card 1 day prior to the arrival date. The credit card of the last successful payment will be used. If there are no successful credit card payments, it is the responsibility of the Guest to send the amount by check to the Owner to satisfy the Security Deposit requirement. If, at the end of the rental period, the rental property is returned undamaged beyond normal wear and tear, the Security Deposit will be released in full within five (5) business days. In the event of any damages, Owner will provide Guest with a full accounting of expenses incurred and deductions made from the Security Deposit. Should the damages exceed the amount of the Security Deposit, Guest agrees to pay the balance within five (5) business days after receiving notification. Deductions from Security Deposit may include, but are not limited to: excess cleaning fee, trash removal fee, missing item replacement costs, damaged item replacement or repair costs, repair costs of buildings or grounds, or other service call fees. Owner is under no obligation to use the least expensive means of restoration. Please note any damages to the Rental Property upon your arrival and report it in writing immediately to avoid possible liability. Please notify us immediately of any loss or damage occurs during your stay.

8.ABSOLUTELY NO PETS: Pets are not allowed. Any evidence of pet(s) found in or about the Rental Property during the Guest’s stay will be grounds for expedited eviction and forfeiture of all monies paid. Evidence of pets after the Guest checkout will result in a $500 fine.

9.ABSOLUTELY NO SMOKING: Smoking in or about the Rental Property is strictly prohibited. Evidence of smoking will result in a $500 fine.

10.REFUNDS: No refunds will be provided due to inoperable appliances, pools, hot tubs, elevators, unavailable amenities, etc. The Owner will make every reasonable effort to assure that such appliances will be and remain in good working order. No refunds will be given due to power blackouts, water shortage, flooding, inclement weather, construction at adjacent properties, early departure due to personal circumstances or voluntary evacuations of the area by county officials due to hurricanes or other potentially dangerous situations arising from acts of God or nature. However, if there is a Mandatory Evacuation ordered by local authorities due to a hurricane, all unused rents while the evacuation order is in effect will be refunded.

11.CLEANING: The Rental Property will be cleaned before your arrival and after your departure. There is no daily cleaning service unless requested by you and additional fee paid. You are required to leave the Rental Property in the same general condition in which you received it.

12.CHECKOUT INSTRUCTIONS:

  • Make sure that front door keys are returned to the lockbox (if applicable) and amenities key cards/key fobs and/or garage door remotes (if applicable) are returned to the kitchen counter. A $100 replacement fee per item will apply if not returned;
  • Leave sheets on the beds and dirty towels in piles in the bathrooms. Do not wash linens;
  • Wash all dishes and put away before departure. Leave ALL kitchen items (dishes, cookware, etc.) clean and dishwasher running. Additional cleaning chargers will apply if any kitchen items are left dirty;
  • Dispose of ALL trash in proper outside containers. Additional cleaning charges will apply if any trash is left inside the property.
  • DOUBLE CHECK that ALL doors and windows are closed and locked. Lock all doors (including balcony, if applicable) and windows. If keyless lock on front door, make sure it locks itself when you close it.

13.LOST AND FOUND: While we are not responsible for items left in our Rental Property, we do care about the return of your belongings. If your items are located, you will receive a call from UPS requesting shipping information and payment.

14.WHAT WE SUPPLY: The Rental Property is fully furnished and includes bedspreads, linens, blankets, pillows, towels, equipped kitchen. The condo is re-provisioned each year at the beginning of the rental season; however, we make no guaranty that all items will remain in the condo during your rental. Please contact us if you feel something is missing that should be there. ONE ROUND of toilet paper, paper towel, hand soap, body soap, dish soap, trash bag, dishwashing detergent, and laundry detergent is provided; please bring extras.

15.WHAT YOU SHOULD BRING: Please bring your personal toiletry items including hair dryers, beach towels, food, trash bags, spices, and any other consumables.

16.MAINTENANCE: Report all maintenance issues promptly. Just as might occur at your own well-maintained home, mechanical failures and other breakdowns could occur. Every effort will be made to correct the situation; however, no refunds or rate adjustments will be made for mechanical failures. Maintenance technicians and vendors may access the property for purposes of repairing previously reported issues.

17.ENTRY BY OWNER: Owner or owner’s agents may enter the premises under the following circumstances: in case of an emergency; to make any necessary or agreed upon repairs, alterations, or improvements; supply necessary or agreed upon services or show the premises to prospective purchasers, renters or contractors. Owner will try to provide renter with at least 24 hours’ notice of Owners intent to enter (except in the case of an emergency).

18.PROPERTY AVAILABILITY: In the event Owner is unable to make Rental Property available for any reason or a reasonable substitute as determined by Owner, Guest agrees that Owner’s sole liability as a result of this unavailability is to provide a full refund of all monies paid under this Agreement and Guest expressly acknowledges that in no event shall Owner be held liable for any special or consequential damages which result from this unavailability

19.ADDITIONAL TERMS AND CONDITIONS: The undersigned Guest, for himself/herself, his/her heirs, assignors, executors, and administrators, fully releases and discharges Owner from any and all liabilities, claims, demands, and causes of action by reason of any injury, loss of damage by whatever nature which has or have occurred, or may occur to the undersigned, or any of his/her guests as a result, or in connection with the occupancy of the premises and agrees to hold Owner free and harmless of any claim or suit arising there from. In any action concerning the rights, duties or liabilities of the parties to this agreement, their principals, agents, successors or assignees the prevailing party shall be entitled to recover any reasonable attorney’s fees and costs. You also agree to be responsible for and reimburse the property Owner for any applicable costs and attorney’s fees incurred for collection of damage. Neither Sands of Alabama Vacation Rentals nor the Owner will be responsible for accidents or injury to guest or loss of money or valuables of any kind. Owner reserves the right to terminate this Agreement upon their discretion at any time.

20.POOL/PATIO: Guest hereby acknowledges that the premises they have reserved may include a pool and the undersigned agrees and acknowledges that the pool and patio/deck can be dangerous areas, that the deck/patio can be slippery when wet, and that injury may occur to anyone who is not careful. With full knowledge of the above facts and warnings, the undersigned Guest accepts and assumes all risks involved to Guest and all of Guest’s guests in or related to the use of the community pool and patio areas.

21.CREDIT CARD AUTHORIZATION: I understand and consent to the use of the credit card provided without original signature on the charge slip. I understand that by “clicking” that I have read the terms and conditions of this Rental Property. I am bound by this agreement and I have signed “electronically.”

22.Agreement shall be enforced under the laws of the State of Alabama, including any applicable rental acts of that state, and represents the entire Agreement. Any amendments must be in writing and signed by both parties. In the event of a dispute, legal action may only be instituted in Baldwin County, Alabama. If any part of this Agreement shall be deemed unenforceable by law, that part shall be omitted from this Agreement without affecting the remaining Agreement. Owner shall conduct all brokerage activities in regard to this Agreement without respect to the race, color, religion, sex, national origin, handicap, or familial status of any Guest.