FAQ for Guests

Helpful Answers to Common Questions

  1. Are there Baby Gear Rentals available?
  2. High-chairs, baby beds and Portacribs are available to rent from local businesses.
    Ike’s Beach Service 251-948-3757 | https://www.ikesbeachservice.com/
    Baby’s Beach Rentals 1-866-955-BABY (2229) | https://baby-equipment-rentals.com/

  3. Can I rent beach chairs and umbrellas?
  4. Yes! Ike’s Beach Service has umbrellas, beach chairs, and lounge chairs!
    Ike’s Beach Service 251-948-3757 | https://www.ikesbeachservice.com/

  5. What options are there for wheelchair rentals?
  6. There are a few different options for renting wheelchairs, including motorized wheelchairs for riding on the beach.
    Beach Power Rentals LLC | 251-978-2953
    Beach’N Buggys | 251-978-8051
    Ike’s Beach Service | 251-948-3757
    Gulf Coast Rental Co. | 251-510-7226

  7. Am I close to grocery stores and pharmacies?
  8. Yes! Numerous grocery stores are available for you, including Rouse’s, Walmart, Publix, etc. Local pharmacies include CVS, Walgreens, Walmart, Publix, Island Drug & Gifts and Gulf Shores Family Pharmacy.

  9. Are there any grocery pick up services?
  10. Grocery pick-up services are available at Walmart and Publix. There is a Walmart and Publix in Gulf Shores and Orange Beach. Additionally, some Walmart locations offer delivery services for groceries. Please be sure to call the location to arrange pick up or ask about a delivery option. Shipt is a delivery service that provides personal shopping and deliveries from a variety of stores. See shipt.com for more information.

  11. Will my condo have internet and telephone access?
  12. Most condos provide free wireless internet that is often password protected to ensure the networks stay clear for guests. Not all units provide a landline telephone, however.

  13. What are the Check In/Check Out times?
  14. Check In time is 4:00pm, and checkout time is 10:00am. Early check in is generally not feasible, so feel free to walk around and enjoy the beach while you wait! Even if your entry code is released before 4:00pm, there is no guarantee that the unit will be ready at that time. Additionally, some properties may require extra cleaning which could delay check-in.

  15. Are there taxi and transportation services available?
  16. There is a variety of options to choose from for taxi and transportation services. Lyft and Uber are both available. Taxi services are also listed below:
    A-1 Taxi Service | Various Locations – Orange Beach, AL|251-981-9300
    Coast Cab | Orange Beach, AL|251-550-0500
    A Better Cab | Orange Beach, AL | 251-981-7433
    A Ms. Mary Taxi Service | Orange Beach, A: | 251-981-9400

  17. Am I allowed to bring my pet with me?
  18. As much as we love pets, none of our properties are pet friendly due to HOA rules and regulations. Only owners can have a pet on premises and only if they register them. If you need a place for your furry friend to stay, there are options for boarding your pet.
    Gulf Coast Veterinary Hospital | 251-974-5633
    Coastal Pet Resort | 251-943-7387

  19. Can I bring a boat, RV, or jet skis?
  20. Campers, motor homes, jet skis, boats and trailers are prohibited.

  21. What do I do if I lost something?
  22. If you lose something during your stay or forget it upon your departure, please send us an email or text letting us know about the lost item. We are not responsible for items left behind after departure, but we will do our best to return your possessions to you! If the item is located, we will contact you with shipping information and notify you of shipping costs.

  23. Is there a limit to how many vehicles can park on each premises?
  24. The short answer is yes. Often times, one to two vehicles are allowed per unit depending on this size, or 3 for large 4 bedroom units. Be sure to take note of parking instructions when deciding where you would like to stay!

  25. Are we allowed to grill out on the balcony?
  26. Generally, the answer is no. Some condominiums provide a gas grill on the balcony which you are free to use. Other than those units, the only grills you can use on the premises are the grills in the common areas located on the property.

  27. Can we have a bonfire on the beach?
  28. No, fires are not allowed.

  29. Are fireworks allowed on the beach?
  30. Unfortunately, fireworks are prohibited on the beach and at all rental properties.